Celebrating our World-Class Net Promoter Score

September 21, 2022

HVJ Associates has consistently maintained a world-class Net Promoter Score (NPS). We are proud to announce a score of 80 over the past year!

At HVJ, we want customers to be so satisfied with their experience that they tell others about us and return for future needs. Our customers tell us that they would recommend us to others because:

  • We consistently deliver reliable solutions and results
  • Our team members facilitate a smooth process that makes customers’ jobs easier
  • We work exceptionally well as part of the broader project team

See how our Net Promoter Score of 80 over the past year stacks up to the industry average.


An NPS score is based on a single quality metric of how likely customers are to recommend a business to others. The score is calculated by subtracting the percentage of detractors (a score of 6 or lower) from the percentage of promoters (a score of 9 or 10).

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